General Installation Requirements

• Determine which components to install and where to install them before you install TA. Because the InstallShield Wizard/TA Setup requires information about the location of Masters, Client Managers and agents, decide beforehand where they will be installed. Obtain machine names, host names, port numbers and IP addresses before beginning the installation.

• Ensure that each computer used for TA can communicate with the other machines on the network. If you cannot ping to and from each component machine, TA cannot function properly. Network conditions affect the operation of TA.

• Make sure that a supported database is installed on your machine. See Database Support for what is supported.

• Ensure you can log on with an account with Administrator privileges.

• Download the latest set of service packs and hotfixes for Tidal Automation from the support portal.

• Review any supplementary documentation provided with your software, such as the Release Notes or readme.txt file. Last-minute instructions might be contained in these documents.

  Note: If you are upgrading TA, install the program in the same directory in which the previous version was installed to keep your data intact. See Upgrading Components for information about upgrading.

• Exit all Windows programs before running any installation.

• Contact the Tidal Support Center if you have any questions.